General Support
1. Activate your subscription by following the instructions in your welcome email. Please be sure to check your promotions or junk folder for your welcome e...
Tue, 17 Jan, 2023 at 12:39 PM
If you do not remember the password you set when signing up for your subscription, visit tugotv.com, click "Log in" (located in the top right corn...
Fri, 20 Jan, 2023 at 4:55 PM
1. To watch previously aired programming, navigate to the "Program Guide" by selecting OK/Enter on your TV remote to bring up menu options. The pr...
Thu, 23 Mar, 2023 at 4:55 PM
If you’re experiencing buffering/freezing across multiple channels, please check/try the following: 1. Internet speed: Please ensure that your intern...
Tue, 17 Jan, 2023 at 12:26 PM
If you're unable to find a solution for the issue you're facing, please reach out to us! Submit a ticket or call our support line MON-FRI 9AM...
Fri, 24 Mar, 2023 at 5:38 PM