Common FAQs

What is tugo TV?
tugo TV is a streaming app that delivers live TV programming – giving users over 100 HD-TV channels, which feature news, sports, entertainment, family, and ...
Tue, 20 Feb, 2024 at 9:23 AM
Does tugo TV offer a free trial?
Yes! We currently offer a 5-day risk and contract free trial. The free trial is automatic for all new subscribers.  In order to access the free trial, y...
Fri, 1 Dec, 2023 at 12:41 PM
Can I cancel my service anytime?
Yes, you can cancel anytime. We do not require a commitment longer than 30 days at a time. When you sign up, you will automatically be billed after any tri...
Fri, 1 Dec, 2023 at 4:02 PM
Does tugo TV offer local TV channels?
At TugoTV, we strive to offer our customers the best in live TV entertainment, and will continue to pursue broadcast licenses for more channels to enhance y...
Tue, 17 Jan, 2023 at 10:31 AM
What payment methods does tugo TV accept?
Accepted payment methods: PayPal Visa Mastercard American Express Update your payment method at any time by contacting support at tugotv.com/conta...
Wed, 26 Jul, 2023 at 1:09 PM
What devices can I use tugo TV on?
Tugo TV is available on a wide variety of devices. Please refer to the following list to ensure your device is compatible with tugo TV. Mobile Phones •An...
Fri, 1 Dec, 2023 at 4:12 PM
How many devices can I use at the same time per subscription?
Your tugo TV subscription allows you to use up to 3 different devices at the same time. 
Thu, 22 Dec, 2022 at 2:20 PM
How many days of Catch-up TV are available?
tugo TV includes *up to 72 hours (3 days) of recorded catch-up programming, so you don’t have to worry about missing your favorite scheduled programming. ...
Thu, 23 Mar, 2023 at 4:55 PM
Does tugo TV offer DVR?
At this time, we do not offer DVR functionality. However, tugo TV includes up to 72 hours (3 days) of recorded catch-up programming. 
Fri, 1 Dec, 2023 at 4:21 PM
Where does tugo TV get its content?
At Tugo TV, we’re committed to bringing you high-quality and diverse programming that reflects the interests and needs of our viewers. To achieve this, we h...
Fri, 1 Dec, 2023 at 4:18 PM