Common FAQs

What is tugo TV?
tugo TV is a distributor of Christian TV and family TV via internet streaming. Our products are available only through internet streaming devices such as a ...
Tue, 25 Aug, 2020 at 7:33 PM
What channels are available with tugo TV?
The tugo TV mobile app currently has a selection of faith-based and religious channels, as well as popular  sports, cooking, news, movies, and children'...
Thu, 11 Feb, 2021 at 11:37 AM
How many devices can I use at the same time per subscription?
Your subscription includes two tugo TV activation codes allowing you to use two devices per account. You may purchase additional device subscriptions for a ...
Wed, 27 Jan, 2021 at 10:15 AM
What devices can I use tugo TV on?
Tugo TV is available on a wide variety of TV's, Computer based web browsers and Smart devices. Please refer to the following list to ensure your device...
Thu, 28 Jan, 2021 at 4:00 PM
I've signed up and received my welcome email, but cannot log-in to tugo TV.
Please ensure that you have correctly input your desired payment method while signing up for tugo TV. While our 7-day trial is risk and contract free, we do...
Thu, 28 Jan, 2021 at 3:20 PM
Why are my channels buffering or freezing?
We are aware of current streaming quality issues and are hard at work with a solution for you.  In the meantime, please ensure that your internet connection...
Thu, 28 Jan, 2021 at 4:42 PM
Where is my activation email?
At this time If you are unable to see your tugo TV activation email, be sure to check your promotions folder or your spam folder.  If you are still unable t...
Wed, 3 Feb, 2021 at 3:15 PM