Common FAQs

What is tugo TV?
tugo TV is a streaming app that delivers live TV programming – giving users over 100 HDTV channels, which feature news, sports, entertainment, family, and f...
Thu, 1 Apr, 2021 at 1:32 AM
What channels are available on tugo TV?
The tugo TV app currently has a selection of news, sports, entertainment, family, and faith-based programs. Our current channel lineups are available by re...
Thu, 1 Apr, 2021 at 1:29 AM
How many devices can I use at the same time per subscription?
Your tugo TV subscription allows you to use up to 3 different devices per account at the same time. 
Thu, 1 Apr, 2021 at 1:21 AM
What devices can I use tugo TV on?
Tugo TV is available on a wide variety of TV's, Computer based web browsers and Smart devices. Please refer to the following list to ensure your device...
Thu, 28 Jan, 2021 at 4:00 PM
I've signed up and received my welcome email, but cannot log-in to tugo TV.
Please ensure that you have correctly input your desired payment method while signing up for tugo TV. While our 7-day trial is risk and contract free, we do...
Thu, 28 Jan, 2021 at 3:20 PM
Why are my channels buffering or freezing?
We are aware of current streaming quality issues and are hard at work with a solution for you.  In the meantime, please ensure that your internet connection...
Thu, 1 Apr, 2021 at 1:37 AM
Where is my activation email?
At this time If you are unable to see your tugo TV activation email, be sure to check your promotions folder or your spam folder.  If you are still unable t...
Wed, 3 Feb, 2021 at 3:15 PM
How many days of Catch-up TV are available?
tugo TV includes 72 hours (3 days) of recorded catch-up T So you don't have to worry about missing your favorite scheduled programming.
Thu, 1 Apr, 2021 at 1:54 AM