Yes, you can cancel anytime. We do not require a commitment longer than 30 days at a time. When you sign up, you will automatically be billed after any trial period offer has ended. If you cancel during the 30 days of your current active subscription, your service will end at the end of the 30 day term and you will not be charged any further. 
To cancel your service, open tugo TV* and simply select "My Account", "Manage Subscriptions" and select cancel. Your access to tugo's content will end at the end of your current term.  
*You can select "Manage Subscriptions" through your set top box, Amazon Fire, Roku or our web interface. If you only use tugo through a mobile device, please visit tugotv.com and select "Login" in the top right corner to access your account through our web interface, and follow the instructions above. 
You may also contact us for cancellation via phone, email, or support ticket here: tugotv.com/contactus. Cancellation requests made via these methods are, in most instances, processed between Monday to Friday 9 AM to 5 PM EST.
We also welcome any feedback you wish to share as to why you no longer want to subscribe to tugo TV. 

PLEASE ENSURE YOU RECEIVE YOUR CANCELLATION CONFIRMATION EMAIL. Expect a reminder email 3 days before your subscription expires, followed by a confirmation email once the subscription has officially ended. If you haven't received a cancellation reminder or confirmation, please assume your account is still active and set to renew, and contact us promptly to verify the status of your subscription. Don't forget to check your junk/spam folder!



If you signed up through the iOS App Store, you must follow these instructions to cancel: https://support.apple.com/en-us/HT202039


If you signed up through the Google Play Store, you must follow these instructions to cancel: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid